Follow the links in the side menu to view some quick guides and videos we have provided to help you get familiar with equipment within your home. Additional resources will be added to these sections but if you have any problems within your home then you can refer to your welcome pack for advice or contact us by calling the Contact Centre on 01296 732600 or emailing contact@fairhive.co.uk.
Our Home User Guides have useful information in them to help you get settled into your new home. Please click below to download the relevant guide depending on whether you rent or have a new build Shared Ownership property. For important information about your home and tenancy, please visit our New Home page and read our Tenants Advice Pack.
Fairhive Rented Home User Guide 2026.pdf [pdf] 820KB
Fairhive Shared Ownership Home User Guide 2026.pdf [pdf] 793KB
