• Decorative banner featuring the Residents' News Magazine against a winter-themed backdrop.

    Residents News

    The Winter edition of Residents News has arrived! If you receive a paper copy, it should be with you soon. If not, you can check it out online anytime.

  • Scam Awareness

    Avoiding scams is easier with practical tips on common tactics used online, by phone, or at your door. Take a look for information on types of scams, how to protect yourself, and additional resources.

    Read more on our news page

     

  • Volunteer with us

    We are looking for interested volunteers to examine our work and in detail, to produce recommendations for improvement. Previous experience isn't required, just a passion for improving services!

    To find out more, please email hello@fairhive.co.uk.

Log in or Register for My HomeHub

Use your online account to pay your rent, view your tenancy documents, report a repair or a problem with a neighbour, and much more at the touch of a button.

          Login to My HomeHub                               Register today

To register, you will need the email address on your tenancy and your tenancy number, which can be found on a previous rent statement or your AllPay card paperwork. If you have any issues getting started please contact us.

What’s in the online account?

You can access more of our services 24 hours a day, seven days a week through your online account. Make a payment, view your statements, report a repair, or a problem with a neighbour at the touch of a button and more.

  • Update personal, household details and give notice online.
  • View and manage your repairs including booking appointments, making enquiries and checking your past and upcoming appointments.
  • Use the budgeting tool to help you manage your finances and organise a payment schedule for arrears.
  • Request a visit from your Neighbourhood Manager at a date and time convinient to you.

Latest | News

Two members of our Anti-Social Behaviour team smiling proudly with a certificate.
We are a recognised Alternatives to Conflict valued partner

We were pleased to receive an award this month in recognition of our valued partnership with Alternatives to Conflict, an organisation committed to offering conflict resolution services that promote u...

Six Fairhive employees standing at a Fairhive roller banner for a group picture.
Supporting ASB Awareness Week 2024

This week, we’ve participated in the national campaign talking about Anti-Social Behaviour (ASB) and sharing more about how our residents can get in touch with us to raise a report if they witne...

A blue "Elf and Safety" sign featuring an elf holding a clipboard dedicated to health and safety.
Elf and Safety during the Christmas Period

As winter approaches, festive activities are just around the corner! Christmas lights can brighten up your home, but they also pose potential electrical safety risks. We want these events to be enjoya...