We are currently experiencing very high call volumes following some technical issues. If your enquiry is not urgent, please consider calling back another day, using My HomeHub where possible or emailing our Contact Centre Team at contact@fairhive.co.uk. If it is an emergency, please call 0800 542 8904. Thank you for your patience and understanding while we work to resolve this.
Log in or Register for My HomeHub
Use your online account to pay your rent, view your tenancy documents, report a repair or a problem with a neighbour, and much more at the touch of a button.
Login to My HomeHub Register today
To register, you will need the email address on your tenancy and your tenancy number, which can be found on a previous rent statement or your AllPay card paperwork. If you have any issues getting started please contact us.
What’s in the online account?
You can access more of our services 24 hours a day, seven days a week through your online account. Make a payment, view your statements, report a repair, or a problem with a neighbour at the touch of a button and more.
- Update personal, household details and give notice online.
- View and manage your repairs including booking appointments, making enquiries and checking your past and upcoming appointments.
- Use the budgeting tool to help you manage your finances and organise a payment schedule for arrears.
- Request a visit from your Neighbourhood Manager at a date and time convinient to you.
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