News

The survey is open for three weeks and gives residents the opportunity to tell us about their service experiences, including repairs, maintenance, welfare support and communication. The feedback we receive is incredibly valuable and helps us understand what's working well and where improvements may be needed. 

Read our Annual Report to Residents 2025/26 to find out how we've performed over the past year, how we've invested in our homes and communities, and how resident feedback is helping shape our services.

We have recently launched our new STAIRs (Social Tenant Access to Information Requirements) Publication Scheme which means residents can have better access to information.

As winter approaches, now is a good time to check whether your belongings are protected. Find out why contents insurance matters, what it can cover, and what affordable options are available for you.

We’ve been working with residents to refresh the look and feel of our rent statements, making them clearer and easier to read.

LABM Weekly highlights our partnership with Procure Plus and the delivery of energy efficiency improvements to 150 homes in the first year of our retrofit programme.

Take a look at some simple ideas from our Sustainability Team to help reduce waste, save money and make the most of the things you already have this Zero Waste Week.

Are you one of our residents? Follow us on Facebook or Instagram, complete our short survey and be in with a chance to win a £100 voucher.

Our 2026 Great Gardens Competition has come to a close, and the winners have been chosen. Take a look at the winning gardens and see what impressed our judges.

With the hottest weather of the year arriving today and tomorrow, here are some simple ways to stay cool, protect yourself and keep your home comfortable.

We're proud to be featured in a national Future Homes Hub guide highlighting best practice in supporting residents living in low energy homes. The guide recognises our approach to resident engagement, including cross-team support before move-in and our 'Your Home' video guides, helping residents make the most of energy-efficient technologies.

We're continuing to improve the energy efficiency of our homes by prioritising homes with an EPC rating below C. These improvements will help our residents enjoy warmer, more comfortable homes, reduce energy use and support a lower-carbon future.