News

Our Spring edition of Residents News is here! Inside, you’ll find a message from our Customer Services Manager, Liz Stockton, along with answers to some of the most frequently asked questions from our Contact Centre. We’ve also included key dates for your calendar, an update from your Resident Forum on the Resident Scrutiny Review Group’s recent recommendations, and an update on proposed rent changes for 2026/27.

Spring is the perfect time to refresh more than just your home, it’s also a chance to check in on your safety preparations. This year, we are launching ‘Spring into Safety’, a campaign designed to help residents keep themselves, their homes, and their neighbourhoods safe.

This International Women’s Day, we’re celebrating the theme “Give to Gain”, recognising the power of sharing time, knowledge and experience to help others grow, strengthen our organisation and improve the services we provide to residents.

Our Community Hub at the Vineyard has now officially closed, with the final session taking place on 24 February 2026.

Following the positive outcomes of previous Boost Your Potential cohorts, we were excited to launch a fourth course earlier this year.

As part of National Apprenticeship Week, we’re proud to highlight our long-standing commitment to developing future talent through our apprenticeship programme.

For many households, the weeks after the New Year can be one of the most challenging times of the year financially. Extra spending, higher winter energy costs and rising cost of living can all add pressure to households’ budgets. If you are finding it difficult to keep up with bills, support is available and there are some practical steps you can take.

We are pleased to continue our positive partnership with Harmony Fire, who remain our lead contractor for fire door and safety works across our Independent Living Schemes. Over the past year, Harmony has played a key role in progressing essential safety upgrades.

As energy costs continue to impact households across the UK, there are plenty of simple, low-cost steps you can take to reduce your bills and make your home more energy efficient.

After the positive outcomes of previous ‘Boost Your Potential’ cohorts, we are enthusiastic about beginning a fourth course this January and February. 

Winter is a festive time with opportunities to celebrate, decorate and spend more time at home. With extra lights, heaters and cooking, it’s worth taking a few simple steps to keep yourself, your family and your home safe throughout the festive season.

The Winter Issue of Residents News is here! Inside, you’ll find a festive message from our Chief Executive, key highlights from our Annual Report to Residents, important dates for your diary, and a chance to win £100 with our Christmas puzzle.