Standing up to support Ukraine

Our thoughts are with the innocent people involved in the atrocities happening as a result of the Russian invasion of Ukraine.

Any of our customers who have loved ones living in Ukraine have our unwavering support. Please get in touch with our welfare team if you need any help or if you have been indirectly affected by the frightening and overwhelming news that has unfolded over recent months. We’re here to support our community and we can do more than simply help you with your home and housing advice.

Welfare help & advice

Our Welfare Advice Service Team provides a variety of help and support to our residents:

  • When you are in debt or struggling financially

  • When you need a little help working out your budget

  • When you are not sure what benefits you may be eligible for

  • When your family circumstances change

  • We also offer support regarding household bills, utilities, budgeting tips, grants and funding, and we partner with specialist agencies to assist you further.  

If you would like to book an appointment with a member of our Welfare Services Team, please call 01296 732600 or email All calls will be treated in the strictest of confidence.

Click the following link to see how we support residents in our Tenancy Sustainment Policy.