• Residents News Autumn 2025 displayed on an orange autumn leaf background.

    Residents News

    The Autumn edition of Residents News has arrived! If you receive a paper copy, it should be with you soon. If not, you can check it out online anytime.

  • A background image featuring shades of blue, pink, and yellow, with the Fairhive 2025–2030 brochure prominently displayed in the foreground.

    Our Corporate Strategy

    We’re proud to be delivering our five-year corporate strategy, a forward-thinking plan that sets out five key objectives to help us deliver excellent services, well maintained homes and stronger communities.

    Read more on our vision for 2025-2030 now

    Our Corporate Strategy

  • Scam Awareness

    Avoiding scams is easier with practical tips on common tactics used online, by phone, or at your door. Take a look for information on types of scams, how to protect yourself, and additional resources.

    Read more on our news page

     

Log in or Register for My HomeHub

Use your online account to pay your rent, view your tenancy documents, report a repair or a problem with a neighbour, and much more at the touch of a button.

          Login to My HomeHub                               Register today

To register, you will need the email address on your tenancy and your tenancy number, which can be found on a previous rent statement or your AllPay card paperwork. If you have any issues getting started please contact us.

What’s in the online account?

You can access more of our services 24 hours a day, seven days a week through your online account. Make a payment, view your statements, report a repair, or a problem with a neighbour at the touch of a button and more.

  • Update personal, household details and give notice online.
  • View and manage your repairs including booking appointments, making enquiries and checking your past and upcoming appointments.
  • Use the budgeting tool to help you manage your finances and organise a payment schedule for arrears.
  • Request a visit from your Neighbourhood Manager at a date and time convinient to you.

Latest | News

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It’s Gas Safety Week – Keeping You Safe in Your Home

As your landlord, one of our most important responsibilities is making sure your home is safe. A key part of this is carrying out annual gas safety checks. These checks protect you and your family by ...

Autumn-themed background with orange leaves, overlaid with the Residents News title. A bright blue panel features a photo of Fairhive’s Support Services team.
The Autumn Issue of Residents News is here

Inside, you’ll find highlights from our Resident Forum noting what they’ve been working on and achievements, updates on our growing resident groups, a reintroduction to our Support Service...

View from a second-floor level showing houses and flats with green grass in the foreground and blue sky above.
Have Your Say: Join the National Resident Panel

The Government’s Resident Panel gives people living in social housing across England the opportunity to share their views and experiences. With over 250 residents already involved, they are now ...