High volume of calls expected
Our Contact Centre is extremely busy at the moment with very high call volumes and emails, this means it may take us slightly longer to get back to you.
To help us get to those in most need, please only contact us if you have an emergency.
Thank you for your patience during this busy time.
You can contact us in a number of ways:
Telephone: 01296 732600 to reach our Contact Centre who can transfer you to the relevant department
Twitter - @helloFairhive
Facebook - www.facebook.com/helloFairhive
Post: Fairhive Homes Limited, Fairfax House, 69 Buckingham Street, Aylesbury, Buckinghamshire, HP20 2NJ
Our offices are currently closed due to social distancing.
For all out of hours emergency repairs please call: 0800 542 8904
The map on this page indicates where our main offices are. It is not intended for navigational purposes. However if you have any accessibility issues with reading the map, please contact us and we can provide the information to you in an accessible format.
Getting your feedback
Understanding customer experience is an important part of improving services, so each month, we ask a random sample of residents to provide feedback on a variety of service areas including Repairs and Tenancy Services. In order to ensure feedback is objective, we ask a company called IFF Research to make the calls on our behalf. Their telephone number is 02031487719 .
Please remember: If we call you, we or any company representing us will never ask for bank account details. If you are in any doubt about a call, you can email us or phone us on 01296 732600.