Resident Scrutiny Review Reports

The Resident Scrutiny Review Group plays a vital role in ensuring Fairhive delivers the best possible services to our residents. Its purpose is to scrutinise, monitor, and review how we operate, making sure our services meet the needs and expectations of the community.

Scrutiny is about openness, transparency, and accountability. Through our Resident Scrutiny Group's reviews, we work in genuine partnership with residents, listening to their voices and using their feedback to shape the way we deliver services. This approach ensures that residents have a real influence on decisions that matter to them.

The Resident Scrutiny Group aim to complete between 2-4 reviews each year.

In this section you will be able to read the reports from the group meetings.

Appendix 1 — Community Engagement Aids & Adaptations Report 2025.pdf 152KB

Appendix 2 - Task and Finish Neighbourhood Managers Satisfaction report 2024.pdf 186KB

Complaints Handling Scrutiny report 2023/24.pdf 176KB

Task and Finish Resident Feedback report 2022.pdf 120KB

If you are interested in finding out more, or want to volunteer please read about our Resident Engagement and Scrutiny Framework and also get in touch by emailing us at hello@fairhive.co.uk