

Resident Scrutiny Review reports
The purpose of the Resident Scrutiny group is to scrutinise, monitor and review Fairhive’s service delivery to residents.
Scrutiny, alongside all of our resident volunteering opportunities, is about being open, transparent and accountable to our residents. We see the Task and Finish scrutiny reviews as a way to work in partnership and hear the voice of our residents and ensure this voice influences the way in which we operate and deliver our services.
We aim to complete between 2-4 reviews each year.
In this section you will be able to read the reports from the group meetings.
complaints handling scrutiny report.pdf 176KB
If you are interested in finding out more, or want to volunteer please get in touch by emailing us at hello@fairhive.co.uk
Scrutiny Reviews completed before April 2022
The following reports relate to resident scrutiny reviews completed under our previous operating name, Vale of Aylesbury Housing Trust. From 1st April 2022 we converted to a Community Benefit Society (CBS) and changed our name to Fairhive.
- Resident Scrutiny review Customer Service Commitments 2019
- Resident Scrutiny review Voids and Lettable standards 2019
- Resident Scrutiny review Anti Social Behaviour 2019
- Resident Scrutiny review Covid Communication 2020
- Resident Scrutiny review Garages 2021
- Resident Scrutiny review Estate Services 2022