Gas Safety & Electrical Testing

 Gas Safety Inspections

As your landlord, it's our responsibility to carry out an annual gas safety check in your home. This check is crucial for preventing gas leaks, carbon monoxide poisoning, and fires, all of which can be life-threatening. We'll contact you via letter and text to arrange the inspection. If we can't get access after several attempts, we may need to take legal action as per your tenancy agreement. We want to avoid this, so it’s important you let us in for the check to keep you and your family safe. 

Your Responsibilities

By law, we must carry out the gas safety check in your home annually. Please keep an eye out for your appointment letter, and if you need to reschedule, please contact us as soon as possible. 

Shared owners and leaseholders are responsible for arranging their own gas safety checks. 

The engineer will inspect all gas appliances and gas pipework. If you’ve installed any gas appliances yourself, for example, a gas cooker, it’s your responsibility to have them serviced by a Gas Safe Registered engineer every year. To find a qualified engineer near you, visit the Gas Safe Register.

 

What to do if you smell gas?

If you smell gas, suspect a leak or your carbon monoxide alarm sounds continuously, call the National Gas Emergency number immediately on 0800 111 999. 

Here's what to do next: 

• Open all doors and windows and leave the house to get fresh air.
• If you can, turn off the gas at the meter.
• Don’t smoke or use electrical switches, as this could cause a fire or explosion.
• Once you’re safe, call us at 01296 732600. 

What is Carbon Monoxide Poisoning?

Carbon monoxide (CO) is a dangerous gas that has no smell, taste, or colour. It can be fatal, so it’s important to watch for signs of poisoning, which include: 

• Your carbon monoxide alarm going off
• Feeling dizzy, nauseous, lightheaded, or getting headaches 

All of our properties with a carbon burning appliance, for example a gas boiler, or wood burner, are equipped with CO alarms. Gas cookers are exempt, so you don't need a CO alarm in this is your only appliance. If you feel unwell and the symptoms improve when you leave the property, this could mean there’s a CO leak.

If you think you’ve been exposed to carbon monoxide, stop using any gas appliances and call us at 01296 732600.

Visit the NHS website to see more of the common symptoms.

Testing your alarms

To test your carbon monoxide detectors, press and hold the 'test' button on the alarm. The device should emit a beep. For instructions specific to your model, please refer to the user manual. If the alarm does not test properly, contact us for assistance, as most of our alarms are hard-wired and cannot be replaced by yourself. Remember to test your CO detectors and smoke alarms monthly to ensure they are functioning correctly.