Read our 2025/26 Annual Report to Residents
We're pleased to share our Annual Report to Residents for 2025/26.
Every year, we publish a report that shows how we're performing, what we've achieved over the past year and where we still need to improve. It's an important way of keeping residents informed about the work we're doing and how we're using your feedback to shape our services.
This year's report includes information about:
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r epairs and maintenance ;
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re sident feedback and engagement ;
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c ommunity investment and support ;
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p erformance against our key targets .
You'll also find a summary of how we use the money we receive from rent to maintain and improve homes and neighbourhoods. The report includes information on our income and spending; rent arrears and the support our Welfare T eam has provided to our residents over the year.
The report highlights how resident feedback has helped influence decisions and improve services, supporting our aim of providing homes for living, communities for life.
Tell us what you think
We'd love to hear your feedback. If you have any comments or questions about the report, please us e the details on the get in touch page.
Your views help us continue to improve our services and make sure we're focusing on what matters most to you.
