Our Annual Report to Residents has been published for 2024-2025
Each year, we publish our Annual Report to Residents, sharing information on how the business is performing. These are published on our website and are available for anyone to read and see where we are doing well and where we need to improve.
It is an essential document that includes a wide-ranging overview of our activities, financial summary and reports on repairs carried out in the past year. It serves as a transparent and informative resource to understand how we are progressing towards our aims and objectives.
In this year's report, we have highlighted key initiatives and projects that have shaped our operations and benefited our residents. From repairs to community engagement initiatives, the report showcases our aim of homes for living, communities for life.
A ‘Money’ segment is also included in the Annual Report to Residents, assuring transparency in our financial management. This outlines our total revenue, rent arrears, and total benefits secured for residents through our Welfare team. This section explains how our residents' rent money is used to maintain and improve the standard of your homes and neighbourhoods.
In addition to the operational and financial aspects, the report also features stories and testimonials from our residents. These stories are so important to us as they help us understand the impact of our services. We will continue to develop a sense of community among our residents while highlighting the positive changes and outcomes that have been achieved.
Visit our microsite to view the 2024-25 Annual Report to Residents.
Let us know what you think about this year’s report or if you have a question about it’s content, you can find our contact information on the Contact Us page. Your input is crucial in helping us continuously improve our services.
