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Our Annual Report to Residents has been published for 2022-2023

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Each year, we publish an Annual Report to residents, so we can measure and show how the business is performing. These are all published on our website and are available for residents, stakeholders, and colleagues to read through and see where we are achieving well and some areas for focus for coming years.

It is an essential document that includes a comprehensive overview of our activities, financial summary, and repairs carried out in the past year. It serves as a transparent and informative resource to understand how we are progressing towards our aims and objectives.

In this year's report, we have highlighted key initiatives and projects that have shaped our operations and benefited our residents. From development projects to community engagement initiatives, the report showcases figures with the aim of improving the overall living experience for our residents.

A ‘Money’ segment is also included in this year’s Annual Report to Residents, assuring transparency in our financial management. It outlines our total revenue, rent arrears, and any additional funds during the reporting period. This section explains how our residents' rent money is used to maintain and improve the standard of their homes.

In addition to the operational and financial aspects, the report also features stories and testimonials from our residents. These stories are integral to our understanding of the impact of our services. We hope to continue developing a sense of community among our residents while highlighting the positive changes and outcomes that have been achieved.

To access the Annual Report to Residents for 2022-2023, please visit our website. The report is available for easy reading and sharing here: www.fairhivereport2023.co.uk

We welcome any feedback or questions you may have regarding the report, as your input is essential in helping us continually improve our services. Get in touch with our Communications Team today.

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