News

The results are in, and we’re excited to reveal the winners of this year’s Great Gardens Competition! With so many impressive entries, it was a tough decision for our judges, but three exceptional gardens stood out for our categories: Best Overall Garden, Best Communal Garden, and Best Edible Garden.

Gas Safety Week is an annual initiative to raise awareness about gas safety and the necessity of regular maintenance.

Your experience as a resident is a top priority for us so it is vital that we listen to your feedback and develop improved ways of working. Understanding customer experience is an important part of developing our services, so each month, we ask a sample of residents to provide feedback on a variety of service areas including Repairs and Tenancy Services.

With the summer holidays coming to an end, we’ve been reflecting on the series of exciting events specially curated for our younger residents and families. From a family day at Thomley and Odds Farm Park, to a craft workshop our events this year have been a hit!

This year, our Sustainability Team has been busy launching the new ‘Warm Home Improvements’ programme, dedicated to enhancing living spaces by making them warmer, more comfortable, and more sustainable for both current and future generations.

Last year, we reintroduced the Friday Night Project, a free football club for local residents in collaboration with Inspired Sport, at a new venue to engage young people in our community. The initiative offers free sessions every Friday for 11-17 year-olds, divided into younger and older groups.

Last week, five of our young residents participated in a work experience week at Blake Morgan Solicitors. 

For many, the news from the last week may cause distress and fear. You are not alone, there are a number of support options available. 

Have you been contacted to make a disrepair claim or been asked whether you have outstanding repairs done by someone other than your landlord?

In April 2022, the Housing Ombudsman introduced a new Complaint Handling Code. As of April 2024, this code became statutory, meaning landlords must legally adhere to its requirements. All landlords must self-assess and publish their compliance with the code annually.

July marks Disability Pride Month, and we’re celebrating our impactful partnership with Talkback, a local autism and learning disability charity. Thanks to our long-term collaboration, we've expanded our efforts from offering work experience to providing paid fixed-term employment opportunities.

Our Summer Issue of Residents News has landed and is packed with the latest news and important information.