Scam Alert: Keep an Eye Out for Suspicious Messages

We have received a report about a resident receiving a scam text message from the Department for Work and Pensions (DWP), asking them to apply for their Winter Fuel Allowance. The message looked real and included information almost identical to the Government’s official website.
Please remember, the DWP will only send a text to remind you about existing appointments or to update you on a claim you’ve made.
They will never send texts asking you to:
- apply for benefits,
- click on links or
- share personal details.
Go direct! Check the official Government website to see if you’ll get the winter fuel payment.
If you get a suspicious message:
- Don’t click on any links
- Report it to Action Fraud
Let us know if you’re worried – we’re here to help. You can read more scam advice on our website.